A U.S.-based company specializing in building machines for heart surgery device manufacturers needed to upgrade its human-machine interface (HMI) to ensure maximum reliability and long-term durability. Their existing HMI solution, built with consumer-grade components, frequently failed under constant use, resulting in costly maintenance and extended downtime. To maintain seamless operations and uphold their reputation for quality, they needed a reliable industrial-grade solution they could trust long term. Premio’s AIO-W215-ASL-3L industrial all-in-one panel PC was selected as the superior alternative, delivering the ruggedness, connectivity, and integration flexibility needed in medical environments.
Challenges:
- Needed a rugged design with an IP65-rated front panel to endure daily sanitation and operation in cleanrooms and lab environments
- Required redundant LAN connectivity via three 2.5GbE LAN ports for reliable machine-to-cloud communication
- Needed additional serial connectivity, specifically 2x RS-232 ports, for stable machine-to-machine communication and data logging
- Lacked a sleek, space-saving HMI design that could integrate seamlessly into compact machine enclosures
- Required panel-mount capability to ensure a secure, flush fit within existing medical machine enclosures
Solution:
- Premio’s IP65-rated industrial all-in-one touchscreen computer (AIO-W215-ASL-3L)
- Intel® N97 processor with 10-year product lifecycle support
- IP65 front panel, 7H glass, and IK07 rating for rugged protection
- 15.6” Full HD touchscreen with slim bezel for compact integration
- 3x 2.5GbE LAN and 2x RS-232 ports for network and serial connectivity
- Panel-mount and VESA support for flexible installation
Benefits:
- Custom logo branding on BIOS, allowing the customer’s logo to appear immediately when booting up
- Custom OS loading before shipment, reducing setup time and simplifying deployment
- Responsive and stateside engineering support, ensuring quick technical resolution
Company Overview
With over two decades of experience, the customer has solidified its reputation as a trusted equipment partner in the heart surgery device manufacturing industry. Their machines are deployed in top-tier medical device production facilities nationwide. To uphold their high standards and minimize costly machine downtime, they rely on ruggedized and high-quality computing partners like Premio to ensure their equipment remains dependable and future-proof.
The Challenges
Rugged Front Panel Needed
The previous HMI system, built with consumer-grade materials, failed to withstand the rigorous demands of cleanroom and lab environments. Daily sanitation with disinfectants caused rapid wear, making an IP65-rated front panel essential for long-term durability and compliance with hygiene standards.
Redundant LAN Connectivity
The machines needed stable, real-time data transmission between on-site systems and cloud infrastructure. Without multiple LAN ports, the older HMIs struggled with network reliability.
More Serial Ports for M2M Communication
Machine-to-machine data exchange and device control depended heavily on serial communication. The lack of sufficient RS-232 ports in the previous solution limited integration with peripherals and forced the customer to use external converters, complicating their system design.
Slimmer HMI Design
The bulky bezels and thick housings of the previous HMIs disrupted the clean, compact design of the customer’s medical manufacturing machines. A thinner, more modern HMI design was needed to maintain a streamlined appearance and fit within limited panel space.
Panel-Mount Capability
The old system posed mounting challenges due to the lack of industrial-grade panel-mount support. To achieve a secure and flush fit across their machine portfolio, the customer required a solution with reliable panel-mount capability.
The Solution
Premio’s AIO-W215-ASL-3L All-in-One industrial grade touchscreen computers
The AIO-W215-ASL-3L matched all required specifications, and then some. With its industrial build, slim profile, and robust I/O, the customer could deploy a single standardized HMI solution across multiple product lines. Its Intel N97 CPU was powerful enough for real-time application control while staying within low-power and fanless design requirements.
Rugged Front Panel Protection
Designed for cleanroom and lab environments, the panel PC includes an IP65-rated front bezel, 7H hardened glass, and IK07 impact resistance. This rugged build protects against dust, moisture, and physical wear caused by frequent sanitation routines.
Streamlined Touchscreen Integration
The 15.6” Full HD touchscreen is housed in a slim, low-profile enclosure with narrow bezels, allowing seamless installation into tight machine spaces. This not only saved physical space but also improved the aesthetic design of the customer’s medical equipment.
Optimized I/O Connectivity
Equipped with three 2.5GbE LAN ports and two RS-232 serial ports, the panel PC enabled both high-speed machine-to-cloud communication and reliable machine-to-machine data exchange—eliminating the need for external I/O expansion.
Flexible Mounting Options
To support diverse installation needs, the system offers both panel-mount and VESA-mount compatibility. This gave the customer the flexibility to standardize the HMI across different machine models while ensuring a secure and flush fit.
The Benefit
Custom BIOS Branding
Premio added the customer’s logo to the BIOS splash screen, delivering a more polished and professional startup experience aligned with their brand identity.
Preloaded Operating System
By loading the OS before shipment, Premio reduced setup time and simplified deployment—allowing the machines to be production-ready out of the box.
Local Engineering Support
With engineering teams based in Los Angeles, Premio provided fast, responsive support throughout prototyping, deployment, and post-sales service—minimizing delays and ensuring smooth implementation.
Conclusion
For medical device machine builders looking to ensure long-term durability, sleek integration, and robust connectivity, Premio’s AIO-W215-ASL-3L is the ideal solution. Backed by industrial certifications, performance reliability, and dedicated U.S.-based support, this panel PC empowers medical equipment manufacturers to build smarter, more reliable machines that minimize downtime and maximize customer loyalty.