Dive into our partner panel discussion from ISC West 2025 featuring Alex Sapic (CEO, RaySecur) and John Lam (VP of Sales, Premio). The discussion focuses on how edge computing supports mail security threat detection.
In today's evolving security landscape, mailrooms remain critically vulnerable points within organizational infrastructure. Traditional X-ray systems frequently fail to detect sophisticated threats such as hazardous powders, liquids, and concealed contraband within packages and envelopes. This significant security gap has generated substantial demand for intelligent, real-time threat detection technologies that extend capabilities beyond conventional infrastructure limitations.
RaySecur’s MailSecur is redefining how organizations secure their mail. By combining patented T-ray imaging with real-time AI analytics, MailSecur delivers non-invasive, radiation-free scanning to uncover hidden threats in transit. To deploy this level of advanced detection technology, they needed a computing solution engineered for rugged edge environments, capable of high-performance AI processing in a compact footprint.
Company Background
RaySecur stands as a pioneering innovator within the physical security industry. The company specializes in developing and deploying comprehensive mail threat detection systems utilizing proprietary T-ray imaging platform technology, providing unparalleled visibility into package and envelope contents. Their flagship solution, MailSecur, enables security personnel to conduct live 4D imaging and video scanning of potential threats including weapons, powders, liquids, and chemically treated papers without requiring package opening or utilizing potentially harmful x-ray radiation.
"But it's kind of mind-boggling that for the cost of a 50 cent stamp, you could send a threat that 9 times out of 10 is going to go in exactly to the intended recipient without any kind of security screening. And that's really the gap that we're trying to address," says Alex Sapic, CEO of RaySecur.
Currently trusted by four of the five largest corporations in the United States, global security agencies, and critical infrastructure operators worldwide, RaySecur delivers mission-critical security insights for environments where risk mitigation cannot be compromised. Their entrepreneurial, innovation-driven culture focuses on continuously redefining possibilities within threat detection technology, supported by a dedicated team committed to technological advancement, operational reliability, and measurable security impact.
The Challenges
As RaySecur began scaling MailSecur deployments throughout enterprise and government sectors, they identified the necessity for a dedicated hardware manufacturing partner capable of accommodating their stringent deployment requirements. These technical challenges primarily centered around hardware flexibility, comprehensive connectivity options, processing performance, and remote serviceability capabilities.
Alex Sapic mentions, "There's basic parameters around defining those requirements. But more important than that, then it's really finding a trusted partner. That as those evolve, we can continue to work and innovate with hand in hand, because we're not static."
1. Seeking An Industrial Hardware Partner
Their previous hardware vendor operated under a transactional, e-commerce model that lacked engineering engagement and support responsiveness. They lacked the capabilities to include custom BIOS configurations, which are essential for controlling low-level behaviors like system boot, watchdog timers, and peripheral management. Without dedicated and collaborative support, they struggled to find a reliable partner that could both meet their demands and fine-tune performance to their software needs.
2. Insufficient IoT Connectivity for Sensor Integration
The MailSecur platform integrates multiple high-speed vision sensors utilizing advanced T-ray and millimeter-wave technology alongside conventional I/O devices. Their previous hardware solution provided limited industrial I/O support capabilities, creating substantial challenges when attempting to scale and adapt as new sensors and peripheral components were introduced. This technical limitation significantly reduced overall system flexibility and created persistent bottlenecks in sensor data acquisition and processing workflows.
3. Demanding Edge AI Workloads
RaySecur required a computing system capable of handling sophisticated AI inference operations and vision processing tasks in real-time while maintaining a compact, rugged form factor suitable for mobile deployment scenarios. Their specific requirements called for a high-performance industrial computing platform capable of processing complex multimodal AI workloads with consistently low-latency, real-time performance to accurately detect all Department of Homeland Security (DHS) listed CBRNE substances including contraband materials, explosives, chemical agents, and related threats.
"If one of our systems goes down, it has significant impacts to our customers' operations. So that sort of robustness uptime is critical."
4. Operational Maintenance Constraints
The MailSecur enclosure features an extremely compact design optimized for mobile deployment, creating inherent challenges when servicing specific embedded components. To prevent disruptive maintenance procedures and minimize service interruptions, they required their industrial computing platform to incorporate comprehensive remote management capabilities and robust system recovery functionality for restoring default configurations when systems became unresponsive during field operations.
The Solution: RCO-6000 Series AI Edge Inference Computer
After thorough evaluation, Premio recommended the RCO-6000 Series for RaySecur's application requirements. This flagship AI Edge Inferencing Computer is specifically engineered for industrial and vision-based applications, providing a powerful, modular, and serviceable computing platform designed to address their unique AI performance and integration requirements.
Ruggedized, Compact Form Factor Engineering
The RCO-6000 series features solid-state construction ensuring reliable 24/7 operation in mission-critical, mobile environments. Its space-efficient design allows seamless integration within the MailSecur chassis without introducing thermal management complications. With successful in-vehicle and factory automation deployments such as an automated forklift and quality control inspection, the RCO-6000 series is more than capable of withstanding the rigors of mobile security scanning. Technical specifications include:
- Wide operating temperatures (-25°C to 70°C)
- MIL-STD-810 shock and vibration resistance
- Extended power input range (9~48VDC)
- Built-in power protection (OCP, OVP, RPP)
High-Performance AI Processing at the Edge
Configured with a 13th Gen Intel® Core™ TE processor and DDR5 memory, the RCO-6000 Series is engineered for real-time edge performance. To support AI inferencing, it leverages modular EDGEBoost Node technology for GPU acceleration by including the integration of an NVIDIA RTX A2000 ADA that delivers professional-grade, low-power, high-TFLOPS performance suited for edge AI workloads. This expandable GPU architecture enabled RaySecur to execute multimodal AI inference at the edge with reduced latency and improved responsiveness, which was essential for processing T-ray data streams and generating real-time 4D visualizations in their MailSecur solution.
Industrial IoT Connectivity for Legacy and Modern Devices
The RCO-6000 platform supports an extensive array of connectivity options ranging from high-speed LAN infrastructure and USB 3.2 interfaces to legacy COM ports and DIO protocol support. This comprehensive connectivity architecture allowed them to successfully unify both legacy equipment and advanced high-speed imaging sensors, ensuring seamless interoperability across all functional components within the MailSecur system ecosystem.
Wireless Accessibility and 24/7 Operational Reliability
With integrated support for wireless technologies including Wi-Fi and Bluetooth, the RCO-6000 Series allows remote access for diagnostics, firmware updates, and system reboots, eliminating the need for on-site intervention. RaySecur implemented a customized BIOS to gain granular control over system-level functions, including the configuration of watchdog timers, automated power recovery behavior, and boot order sequences. This tailored firmware control enabled tighter alignment between hardware operation and real-world use conditions, resulting in improved system availability, reduced maintenance overhead, and enhanced end-user reliability.
The Benefits
Beyond receiving a fully optimized hardware solution specifically engineered for MailSecur implementation requirements, RaySecur benefited substantially from establishing a collaborative partnership focused on long-term technological success. Premio provided comprehensive end-to-end support throughout the engagement, including specialized engineering guidance, advanced manufacturing capabilities, and strategic supply chain expertise.
"We spent a lot of time collecting information, especially regarding their hardware and software requirements. Our goal is to understand their true bottlenecks and determine how we can implement an optimal solution. In the end, we will deliver a solution that meets your form factor and includes multiple expandable feature sets," explains John Lam, VP of Sales at Premio.
NDAA & TAA Compliant Hardware Partner
Premio's hardware solutions comply with both the National Defense Authorization Act (NDAA) and Trade Agreements Act (TAA) requirements, making them suitable for government and federal applications. This compliance ensures all components meet stringent security standards and originate from approved countries, providing them with hardware solutions that satisfy regulatory requirements for deployment in sensitive security environments and government facilities.
Custom BIOS Development and Engineering Support
Through close technical collaboration, Premio's specialized engineering team developed and delivered a custom BIOS implementation precisely tailored to MailSecur's specific performance parameters and operational requirements. This included sophisticated adjustments for thermal profile management, boot sequence optimization, and peripheral handling protocols. These optimizations gave them greater control over system behavior and improved efficiency during deployment.
Dedicated Support and Co-Development
Unlike previous vendors, Premio offers dedicated engineering and sales support throughout the development and production phases. This included prototyping assistance, thermal testing, firmware tuning, and deployment validation. Our collaboration to develop a fully customized BIOS for MailSecur was critical to their deployment and partnership. The comprehensive approach provided RaySecur with a trusted partner rather than their previous e-commerce vendor.
Conclusion
The RaySecur and Premio partnership effectively addressed critical mail security challenges through the integration of the RCO-6000 Series into their MailSecur platform. This collaboration delivered superior threat detection capabilities with improved performance, reliability, and serviceability while meeting stringent security compliance requirements. The implementation enabled organizations to enhance mailroom security protocols with advanced T-ray imaging and AI-powered analytics, demonstrating how purpose-built edge computing solutions can transform physical security applications through technical partnership and engineering excellence.