Our customers are our focus. Each customer has an assigned CCT, which functions as an extension of their organization at Premio. By tailoring our flexible processes, we make business engagement easy and effective. Driven by an unconquerable “can‐do” attitude, we never say “impossible” to any challenge.
We put customer needs first and communicate with our customers on daily basis, always asking for their input. Premio executives host quarterly business review meetings with our customers to share mutual vision and direction, and we provide a web‐based Virtual Factory Management tool at no extra charge, 24/7.
Unlike many of our competitors who often have complex organizational structures, our Customer Care Team (CCT) reports directly to our top executive, so there is only one layer for the final, effective business resolution.
Total customer satisfaction is our core mission. It’s built on a globally‐based, one‐stop shop, from product designto after-sales service, to help our customers differentiate their products in the marketplace.
Customer-first philosophy with “Can-do” attitude
Flexibility to meet personalized business needs
One-stop shop from design to service for ease of doing business
Pledge of your most trusted partner
Flat organization structure with a single contact point throughout CCT operations
Fast and easy business enagement
Free Virtual Factory Management tool available 24/7
People committed to your long-term growth and success