This guide will help you resolve some of the common problems associated
with each PC component, as well as some general system problems and operating
system specific issues.
First, click here for some useful
tips and pointers before you open up the system.
Please read the complete instructions first before trying them. It's also
a good idea to print the instructions out. If you cannot resolve the problem,
please contact your reseller or Premio product
support .
For component specific problems, select the component you wish to diagnose
from the drop down menu below.
| For general PC problems, select from the list below:
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Before You Begin...
- The tool you will need is a Philips screwdriver, preferably one
with a magnetized tip. A small flashlight is also useful.
- If your system is located under a desk, it's best to clear the desktop
and move the system to the desktop.
- Always be aware of static discharge! Touch the back of the power
supply to discharge yourself before opening the system.
- Once the system cover is removed, make a quick diagram of where each
component is, and the connection points of all the cables and wires.
- Check for obvious problems first: such as loose cards, cables, or
wires, and physically damaged components.
- Once you're finished, put every component back to its original position,
and reconnect all the cables and wires.
- Leave the cover off and power up your system to make sure it works;
if everything's fine, turn off the system and put the cover back on.
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