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At Premio, service and support are top priorities. All Premio® products are supported by a national network of dedicated professionals focused on helping you get the most from your purchase.
With company facilities located across the country and in close proximity to customers and resellers, Premio provides responsive and personal service unlike the big PC brands. Premio promises friendly, reliable and immediate assistance both on-line and off.
Premio systems are backed by a one-year limited depot warranty and one-year on-site service. Additional 2nd and 3rd year depot or on-site warranties can be purchased separately extending the total coverage to three years. When help is needed, Premio customers can call the Premio help desk, where a skilled service technician will determine if the problem is software or hardware related. Often, issues can be resolved over the phone. If necessary, Premio will initiate a service incident request and dispatch a service technician to your location.
Premio's all-encompassing service and support programs are designed to keep you and your computer working at peak efficiency today and well into the future. This unique combination of people, products and programs gives Premio the competitive edge
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